Communications APIs. Unified Communications. Contact Centers. The world’s most flexible cloud communications platform. Now we're talking.

Holmdel, NJ
Joined January 2009
Today we honor the legacy of Dr. Martin Luther King Jr. and his efforts to bring people together. #MLKDay
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Vonage retweeted
Improved human touch, better #agentexperience, greater predictability — in a nutshell, these are three things #AI can do for #ContactCenters today. What more could you want? @EricHKrapf (GM of @enterprisecon) shares more in this post: ow.ly/wmy650D9rS6 #TechTrends
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What AI Will Really Do for the Contact Center buff.ly/2LSjXue < From @EricHKrapf, a post that summarizes points made during this week's @EnterpriseConn webinar with @Vonage's @finenoam and Jonathan Kershaw #CCaaS
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How can online retailers capitalize on #ecommerce trends to build customer loyalty in 2021? Read on to find out. bit.ly/2Ltt3hr #CX #APIs #AI
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Video chat played a big role in how consumers experienced daily life last year. Here's what we can expect to continue. bit.ly/3soiSuV #APIs #telehealth #remotework
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Our Video #API helps students and teachers engage in video classes on @WSE_Global's platform. Now we're talking. bit.ly/3smysXT #edutech
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Beyond Bots: How AI Is Driving Agent Productivity and Service Quality buff.ly/39rqGmZ < @EnterpriseConn webinar beginning in one hour - Noon ET, 9 am PT. Register Now! @NewVoiceMedia @Vonage @Nexmo #AI
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#CX trends impacted various industries in different ways last year. One finding is clear. bit.ly/39rwahB #SMS #cloudcomms
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