Hello Twitter! This is the official UPS customer support account. We are here to help 24/7. Please choose DM when providing a tr# or other private info. Thanks!
@AndyCantHang Please feel free to reach out to us via a DM if we can be of assistance. We'll need your first/last name, tracking number, complete delivery address, phone number and a description of the issue that you are experiencing. Thank you for your time. ^KD
@RadicalJayz Please feel free to reach out to us via a DM if we can be of assistance. We'll need your first/last name, tracking number, complete delivery address, phone number and a description of the issue that you are experiencing. Thank you for your time. ^KD
I am so sorry to hear about your dog. Please DM me your name, phone number, complete address, and the time that this happened at. Were you getting a package delivered? ^AC
Our team would definitely like to get the damage addressed. Will you please DM any tracking numbers, your address, name, and phone number. We are here to help as best we can. ^BO
@shmoejoel 1) I'm truly sorry this happened. We try ensuring customer's packages arrive safely and in good condition. This may not always be the case, as the packages travel on trailers and are placed on conveyor belts, while in transit. ^EL